Gordon has welcomed the calls from Labour Party Leader Jeremy Corbyn at PMQs to make the Universal Credit helpline free of charge to claimants.
After being previously contacted by the Salvation Army locally and Streetlife, Gordon pressed the Prime Minister on the very issue back in July, where he said the system was letting down some of the most vulnerable in Blackpool.
The Labour leader raised the issue again today at PMQs where he described it as “absurd” and called on Theresa May to intervene on the matter and make the helpline free for claimants.
Gordon said: “I welcome Jeremy’s questions on Universal Credit at PMQs today and particularly on the issue around charging claimants 55p a minute to use the helpline.
“I am hearing time and time again from charities such as the Salvation Army locally and Streetlife about the problems this is causing people in Blackpool - in one case it took a claimant 39 minutes to get an answer to their call. Jeremy is completely right to press the Mrs May on this because the Universal Credit system and its helpline is failing people in Blackpool.”
Gordon along with other Labour politicians have also called for the Universal Credit roll out to be paused. Evidence found it was deepening poverty and leading to increased debt for families - with the Government failing to pay one in four new claims within the six week period.